Ryan McDougall

Objective:

Enthusiastic and motivated IT professional looking to enter the industry and work in systems, network or database administration.

Education:

Clarkson University          Graduated May 2002          Potsdam, NY
Bachelor of Science, Management Information Systems
Minor in Technical Communications – Digitally Mediated Communications

Work Experience:

USC Columbia     Columbia, SC     September 2004 - July 2005
Information Resource Consultant

• Desktop Support for Windows XP/200, Unix, Fedora Core 2
• Installation of Windows XP/200 and Fedora Core 2 OSes
• Ghost Image creation and deployment of Windows XP and Fedora Core 2
• Account creation for Windwos Domain

McDougall Freelance Computer Consulting     Lexington, SC     1998 - Present
Computer Consultant

• Replacement and/or addition of hard drives, ram, motherboards, processors and peripherals, i.e. video cards, modems, Palm Pilots, printers etc
• OS installation of Windows 9x/ME, 2000 and various Linux distributions
• Network installation: CAT5 cable making, cable running, router installation and configuration, wired/wireless network card installation and setup
• Hardware & Software Troubleshooting

UNC Charlotte - Department of Sociology & Anthropology     Charlote, NC     January 2003 - July 2004
Office Assistant

• Technology and computer hardware consultant
• Edited and maintained the department website
• Helped prepare documents for presentations
• Supervised and scheduled student workers
• Directed students and visitors to their appropriate places over the phone and in person

Clarkson University - Center for Excellence in Communications     May 2000 - May 2002     Potsdam, NY
Senior Student Communications Specialist

• Design and implementation of RealSystem Servers and RealSystem Producer at Clarkson University
• Research and development of a Windows Media Server
• Redesign and maintain the website for my department (http://media.clarkson.edu & http://www.clarkson.edu/cec)

Acedemic/MIS Experience

Computer Skills

• Platforms: IBM PC, Sun Server
• Operating Systems: Windows NT 95/98, Windows 2000, DOS, Windows 3.1, Linux/Unix
• Programming Languages: Java, PHP, HTML, C++, Oracle SQL & WebDB(Portal), JavaScript, experienced in web page design, Perl CGI
• Applications: Norton Ghost, Word Perfect, MS-Word, MS-Excel, MS-PowerPoint, MS-Publisher, MS-Outlook, MS IE 5.0+, Adobe Photoshop, Macromedia Dreamweaver, ColdFusion Studio 4.5, GNU EMACS